CAREERS

Part-Time Position: Communications & Community Operations Specialist

Organization: CultureWorks Greater Philadelphia
Location: 1315 Walnut Street, Suite 300, Philadelphia, PA
Schedule: Approximately 20–23 hours per week | Two in-person days required (10am–5pm)
Compensation: $30/hour, not to exceed $3,000 per month
Reports to: Co-Executive Director, External Relations and Community Impact

About CultureWorks Greater Philadelphia

CultureWorks Greater Philadelphia provides equitable access to management resources, coworking space, and professional development for over 90 arts, culture, heritage, and social impact projects. Our shared workspace and shared services model creates a supportive home base for the makers and preservers of culture in our region.

Position Overview

This role blends communications, marketing, and storytelling with onsite coworking operations and member support. The Communications & Community Operations Specialist plays an essential role in both how CultureWorks functions day-to-day and how CultureWorks shows up to its members and the broader public.

CultureWorks is a member-driven organization, meaning our community does not simply occupy the space — it actively shapes it. Members, project leaders, artists, organizers, and cultural workers inform the rhythm, priorities, and evolution of the organization through their ideas, collaborations, and daily use of the space. Because of this, the Specialist works within a dynamic, living ecosystem where listening, responsiveness, and initiative matter as much as execution.

This position is ideal for someone with an entrepreneurial and curious spirit who enjoys creative communications work, people-facing community engagement, and translating community energy into clear messaging, welcoming systems, and well-supported experiences. The right candidate is attentive, adaptable, and genuinely interested in how culture is made, supported, and sustained within a mission-driven, arts-centered environment.

Key Responsibilities

Communications, Marketing & Storytelling

  • Draft and manage weekly newsletters for members and project directors

  • Support email campaigns promoting events, member work, and opportunities

  • Create and edit graphics in Canva for communications and promotions

  • Track member milestones, stories, and achievements for case studies and marketing visibility

  • Support development of onboarding materials and member resources

  • Help document CultureWorks programs, events, and internal milestones

Website & Digital Content Management

  • Maintain and update the CultureWorks website, including:

    • Event listings and calendar updates

    • Project and member listings

    • News, announcements, and program updates

  • Ensure website content remains accurate, current, and aligned with organizational priorities

  • Coordinate with staff or external vendors as needed for more complex website updates or amendments

Coworking Member Experience & Front Desk Presence (2 days/week onsite)

  • Serve as a primary point of contact for members, visitors, and prospective renters

  • Greet guests, receive packages, and provide basic orientation to the space

  • Conduct tours for prospective members and clients

  • Provide light support for shared office systems (WiFi, printer, access, etc.)

  • Support the management of the CultureWorks Community Council, a group of members who actively support the space

  • Train volunteers, interns, and staff members on basic space management, when necessary

Rentals, Facilities & Systems Support

  • Respond to rental inquiries and support booking coordination

  • Help ensure the space is event-ready (cleanliness, signage, supplies)

  • Coordinate with building management and vendors as needed

  • Track kitchen and office inventory and report restocking needs

  • Update and manage Nexudus (membership system) listings and access

  • Support basic tech troubleshooting and security access coordination

Events & Team Integration

  • Participate in biweekly team check-ins

  • Maintain an up-to-date internal calendar for coordination

  • Communicate proactively about capacity, timelines, and needs

  • Provide occasional in-person event support, typically taking place in the evenings on the third Thursday of each month, including light setup, breakdown, and logistical assistance

Skills & Experience

We recognize that no single candidate will match every qualification listed below. We are most excited to meet someone who brings many of these skills and experiences, approaches their work with curiosity and care, and is eager to grow within a community-centered, creative environment.

  • Demonstrable years of experience in communications, marketing, community operations, or a related role, preferably within a nonprofit, cultural, or community-centered organization

  • Experience maintaining and updating websites using Squarespace, including routine content updates and page management

  • Experience creating visual assets and communications using Canva

  • Experience drafting and managing newsletters or email campaigns using Mailchimp or a comparable email marketing platform

  • Strong writing, communication, and organizational skills, with close attention to detail

  • Proficiency with Google Workspace (Docs, Sheets, Calendar)

  • Ability to manage multiple priorities, balance independent work with collaboration, and shift between desk-based work and onsite, people-facing responsibilities

  • Experience working in a coworking space or membership-based organization

  • Familiarity with Nexudus or other coworking or membership management platforms

  • Experience maintaining event calendars, listings, and public-facing digital information

    Comfort supporting light event logistics and occasional evening events

  • Interest in creative ecosystems, shared systems, and community stewardship

    Longstanding lived experience in Philadelphia

To Apply

Please submit a resume outlining your relevant experience to jointheteam@cultureworksphila.org no later than March 9, 2026. Applications will be reviewed on a rolling basis as they are received.

The hiring process will include two rounds: an initial screening call followed by an in-depth interview with members of the CultureWorks team. After the first round of interviews, selected candidates will be asked to provide examples of previously produced newsletters and websites they have managed.

We anticipate a start date in mid- to late March.

We kindly ask that applicants do not call or visit the office regarding this position.

CultureWorks is proud to be a certified Recovery Friendly Workplace!

Recovery Friendly Workplaces (RFW) support their communities by recognizing recovery from substance use and mental health disorders as a strength and by being willing to work intentionally with people in recovery.  RFWs encourage a healthy and safe environment where employers, employees, and communities can collaborate to create positive change and eliminate barriers faced by those in or seeking recovery.

Learn more